Documentation

SupportCase extends Record

Table of Contents

$assigned  : RecordRef
$caseNumber  : string
$category  : RecordRef
$company  : RecordRef
$contact  : RecordRef
$createdDate  : string
$customFieldList  : CustomFieldList
$customForm  : RecordRef
$email  : string
$emailEmployeesList  : EmailEmployeesList
$emailForm  : bool
$endDate  : string
$escalateToList  : SupportCaseEscalateToList
$escalationMessage  : string
$externalId  : string
$helpDesk  : bool
$inboundEmail  : string
$incomingMessage  : string
$insertSolution  : RecordRef
$internalId  : string
$internalOnly  : bool
$isInactive  : bool
$issue  : RecordRef
$item  : RecordRef
$lastMessageDate  : string
$lastModifiedDate  : string
$lastReopenedDate  : string
$module  : RecordRef
$newSolutionFromMsg  : string
$nullFieldList  : NullField
$origin  : RecordRef
$outgoingMessage  : string
$paramtypesmap  : mixed
$phone  : string
$priority  : RecordRef
$product  : RecordRef
$profile  : RecordRef
$searchSolution  : string
$serialNumber  : RecordRef
$solutionsList  : SupportCaseSolutionsList
$startDate  : string
$status  : RecordRef
$subsidiary  : RecordRef
$timeItemList  : SupportCaseTimeItemList
$title  : string

Properties

$newSolutionFromMsg

public string $newSolutionFromMsg

$paramtypesmap

public static mixed $paramtypesmap = array("escalationMessage" => "string", "lastReopenedDate" => "dateTime", "endDate" => "dateTime", "incomingMessage" => "string", "insertSolution" => "RecordRef", "outgoingMessage" => "string", "searchSolution" => "string", "emailForm" => "boolean", "newSolutionFromMsg" => "string", "internalOnly" => "boolean", "customForm" => "RecordRef", "title" => "string", "caseNumber" => "string", "startDate" => "dateTime", "createdDate" => "dateTime", "lastModifiedDate" => "dateTime", "lastMessageDate" => "dateTime", "company" => "RecordRef", "profile" => "RecordRef", "subsidiary" => "RecordRef", "contact" => "RecordRef", "email" => "string", "phone" => "string", "product" => "RecordRef", "module" => "RecordRef", "item" => "RecordRef", "serialNumber" => "RecordRef", "inboundEmail" => "string", "issue" => "RecordRef", "status" => "RecordRef", "isInactive" => "boolean", "priority" => "RecordRef", "origin" => "RecordRef", "category" => "RecordRef", "assigned" => "RecordRef", "helpDesk" => "boolean", "emailEmployeesList" => "EmailEmployeesList", "escalateToList" => "SupportCaseEscalateToList", "timeItemList" => "SupportCaseTimeItemList", "solutionsList" => "SupportCaseSolutionsList", "customFieldList" => "CustomFieldList", "internalId" => "string", "externalId" => "string")

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